Can I transfer a website account to a new team?

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Treading water
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Joined: Sun Sep 26, 2010 11:12 am

Can I transfer a website account to a new team?

Post by Treading water » Tue May 24, 2011 9:54 am

I paid for a website for a spring season team that is now dissolved. My daughter is now on an all-star team. Is there a way to convert the spring teams website to the all-star team without paying another $20? I don't need the old site.
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FTMSupport
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Re: Can I transfer a website account to a new team?

Post by FTMSupport » Tue May 24, 2011 11:49 am

If it is on the same device we can change the team your website points to. We can't change the name of the website, but we can make it point to a different team on the same device. Just email us at support@iscoresports.com with your Customer ID and the website URL and tell us which team you would like it to point to instead.
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Treading water
Posts: 32
Joined: Sun Sep 26, 2010 11:12 am

Re: Can I transfer a website account to a new team?

Post by Treading water » Tue May 24, 2011 12:07 pm

OK. Thanks for the quick reply. I just need to decide if it is worth $20 to have the website address named for the proper team.

If I decide to just abandon the old site and pay for a new one, do they automatically charge a $20 renewal fee next year? Do I need to notify anyone that I don't want to renew?
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FTMSupport
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Re: Can I transfer a website account to a new team?

Post by FTMSupport » Tue May 24, 2011 12:32 pm

Renewals are not automatic on the team websites, and no, you do not need to notify anyone.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
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Location: Columbus OH

Re: Can I transfer a website account to a new team?

Post by OhioTex » Wed May 25, 2011 6:09 am

FTM - for benefit of all...

Is that categorically true Not automatic, for both in app and on line purchases regardless or payment method and type?

I thought I recalled an option when purchased to automatically renew.. I can not recall if that was a payment method option (aka pay pal or apple) or just my imagination..

Can you re verify for community, the statement is categorically true regardless of payment or purchase method, team sites will not automatically renew..
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FTMSupport
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Re: Can I transfer a website account to a new team?

Post by FTMSupport » Wed May 25, 2011 9:48 am

Team Websites are NEVER auto-renewed. A warning message appears at the top of the site when you are close to expiration, and it includes a link to renew.

MLB Rosters are auto-renewed if purchased through PayPal becasue they are a recurring subscription. MLB Rosters are not auto-renewed if purcahsed through in app purchase (Apple did not support subscriptions when we added MLB Rosters to the app).
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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