I've entered a couple of teams and exported to the server. When I tried to go in tonight and add a team, NONE of the data was in the app and it crashed when I tried to import.
I reset the device several times, thinking it might be a memory leak, but with no success. The app looks like it does prior to any data being entered. When I try to add a team, or a player, or ANYTHING, it immediately crashes.
Anybody seen this?
iScore Crash & Data Loss
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FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Re: iScore Crash & Data Loss
We have not heard of this issue, but if you can email us your customer ID to support@iscorecentral.com, we can take a look at your database.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Re: iScore Crash & Data Loss
when you email support, suggest yo also include what device you are using iPhone or iPad and software version you had..
after you email customer support..
if you want to play around some more on your own... an idea would be to try a new install but only if you are very sure you exported your data and can confirm it exists via the admin web site before you try and re install.. if you are positive it is on the web site, you may want to try removing the App from your handheld and re downloading (for free) from itunes. and then try importing your data again.
after you email customer support..
if you want to play around some more on your own... an idea would be to try a new install but only if you are very sure you exported your data and can confirm it exists via the admin web site before you try and re install.. if you are positive it is on the web site, you may want to try removing the App from your handheld and re downloading (for free) from itunes. and then try importing your data again.