data e mailed

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milaman
Posts: 7
Joined: Fri Jun 11, 2010 11:09 pm

data e mailed

Post by milaman » Tue Jun 15, 2010 9:32 pm

I e-mailed my stats to me and I did not get a full set of stats. Why does it send it as a xls file or a cms file and not a PDF file?
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: data e mailed

Post by FTMSupport » Tue Jun 15, 2010 9:51 pm

.. copied from response we gave in other thread you posted this question in ..

When you say you received "half the page", are you viewing the email on an iPhone or other portable device? Very often the device will only show half the email by default, and there is a button that says "download remaining content" to view the rest of the email message. Other than that, we have not heard of anyone receiving half a page.

With team stats, we send the data as HTML, Excel format, and CVS format as they are the most useful formats for re-using the data for your own purposes. A PDF can not be edited the way these other formats can.
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