Can No Longer Receive Email of Game or Team Statistics

[trippj]

After updating to the latest version (2.75) I no longer receive email of statistics for either individual game or team even though I get pop up that indicates email was successfully sent.

[OhioTex]

i have not seen similar issues reported before.... many folks have updated and not had this problem.... lets try and figure out why you are..

first, what type of device, iTouch/iPhone or iPad

second, i know this sounds remedial, have you tried re typing in your email address from scrtach, just to be sure no typos.

thrid, I am sure you read the pop up notice fine print, but i have sometimes scanned it and it and the difference between not sent and sent successfully, I sometimes miss.

fourth, try re emailing yourself an older game, one you know you have emailed before.

Report back.. we want to fix for you....before weekend games...

[trippj]

Thanks for your help. Please disregard and delete. I traced this problem to my service provider and it is now working.

[OhioTex]

thanks for the update. Glad you are back up and running. !!

[trippj]

I guess I spoke too soon. I still can not receive email from the iScore app being sent to cox.net provider. I can send to an alternate email provider (e.g., hotmail.com); just not to cox.net. Have you had issues with this service provider in the past?

[danmcc]

junk mail folder? Just a thought.

[FTMSupport]

We have not heard of a specific provider not allowing the emails, but we do sometimes hear of the emails going to the junk folder. Just make sure "DoNotReply@iscorecentral.com" is on your "friends" list (or better, *@iscorecentral.com and *@fasterthanmonkeys.com), and it should accept the emails.