Iscorecast not working (answered)

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team mom
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Iscorecast not working (answered)

Post by team mom » Sat Apr 23, 2016 1:48 pm

Connected to Internet. Game is broadcasting but is not showing up on iscore central. Person with direct link able to see. After game over tried rebooting and re synchnizing and game still does not show up. Earlier game is there. Twitter cast is working.
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chriscasebolt
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Re: Iscorecast not working

Post by chriscasebolt » Sat Apr 23, 2016 2:17 pm

had this issue too today -- 11:00 a.m. - 1:00 p.m. MDT
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team mom
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Re: Iscorecast not working

Post by team mom » Sat Apr 23, 2016 2:22 pm

Yes. Same time frame. Thx.
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team mom
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Re: Iscorecast not working

Post by team mom » Sat Apr 23, 2016 4:14 pm

Iscore central still having problems?
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FTMSupport
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Re: Iscorecast not working

Post by FTMSupport » Sat Apr 23, 2016 4:31 pm

Searching for a game (as opposed to having a direct link) requires a database query. The database server was struggling at peak times. We have now resolved that issue and you should have a good experience again when searching for games. Sorry for the issue, and thank you for bringing it to our attention.
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team mom
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Re: Iscorecast not working

Post by team mom » Sat Apr 23, 2016 5:22 pm

Thank-you!
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OhioTex
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Re: Iscorecast not working

Post by OhioTex » Sun Apr 24, 2016 5:04 am

@team mom

When you say "direct link" is that a direct link to the game in "central viewer" app ( or a direct link to scorecast in a web browser)??

@suppprt
How can u bypass the search in central app..

If there is a way to generate a "direct link" that opens up a specific game in central viewer app please share/explain..


Background ....
On iOS phone, When I generate an email with game links from inside Iscore ( game info or scoring screen ) .. The email received Has three 3 links ( first two launch iscorecast in web browser third launches simple html viewer).. ( the options are appreciated). But I wish One of the links ( or a 4th) would check for app on device and open in "central viewer" if app is already downloaded . ( today when I have app open and running, the links do not know and I have to still search in app)
..........................................
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FTMSupport
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Re: Iscorecast not working

Post by FTMSupport » Sun Apr 24, 2016 7:12 am

Anything other than the emailed game links require searching the database to find the game. It is not related to the mobile app or not the mobile app.
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OhioTex
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Re: Iscorecast not working

Post by OhioTex » Sun Apr 24, 2016 4:36 pm

You mention "anything other than an emailed link require searching ..."

That implies there is a way to generate a direct link that opens a game in "central viewer"

Please show me how ...

I previously reported, when I generate a email link from within Iscore central app (iOS) by Triple dot menu > email link. The link I receive ( does not work . Below is a link from game yesterday

When I click on the link .. It directs me to App Store

http://iscoresports.com/central/redirec ... p=baseball


I feel silly but I can not produce a direct link to "central viewer " just web scorecast and hrml


Help
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iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
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FTMSupport
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Re: Iscorecast not working

Post by FTMSupport » Sun Apr 24, 2016 7:00 pm

The email link from iScore Baseball when you email from the Game Info screen will take people to the viewer if they have it installed. It is possible that feature is not in the version that is in the app store, but will be soon.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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