Website not working

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kenbisme
Posts: 2
Joined: Wed Feb 24, 2016 12:41 pm

Website not working

Post by kenbisme » Tue Mar 22, 2016 9:29 am

website is not working from some bad code in the header. How can I fix it or do I have to contact you? It wasnt even saved but wont revert back.

http://iscorebaseball.com/norcalwarriors" onclick="window.open(this.href);return false;
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Website not working

Post by FTMSupport » Tue Mar 22, 2016 9:04 pm

We have repaired your site.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
2016Liners
Posts: 2
Joined: Wed May 11, 2016 3:55 pm

Re: Website not working

Post by 2016Liners » Wed May 11, 2016 4:11 pm

I think we are having the same problem with a trial website. First few minutes after team was set up was great. Then went to a white screen with "Your website is set to expire in 7 days. - Renew Now"; no option to proceed from there.

Team name is "lloydminsterliners"
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Website not working

Post by FTMSupport » Wed May 11, 2016 6:41 pm

We have reset your site to the default colors.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
2016Liners
Posts: 2
Joined: Wed May 11, 2016 3:55 pm

Re: Website not working

Post by 2016Liners » Tue May 31, 2016 12:25 pm

Our website is not working again. It has not been working for most of the week and a half since we have activated it. We have not added any colours, logos or any other customization. I'm not sure what triggers the outage, but could you please reset so that our coaches can review the stats! Thank you.

The team name is Lloydminsterliners
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Website not working

Post by FTMSupport » Tue May 31, 2016 2:04 pm

The colors on your site were all set to white. We have reset everything to the default colors. If you know what you are doing just prior to it happening, we can help prevent it in the future. It has to be happening while someone is logged in as Admin to the site --- that is the only way colors can be updated.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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