iscorecast Premium - No Audio on Ipad

[yazmo]

i got the same trouble no sound was working fine at the beginning for like 4 games then never work again all the game have no sound, last ios ipad 4 generation, dont blame out ipad its software problem,

not only i have try 2 different ipad. but also i still see ubgrade to premium when i try to redo it its telling me i am already premium till feb 2017

its acting like im not premium even when i try to close the ads at the bottom its pop up the windows to tell me to paid for premium i try to repaid and confirm them another windows tell me i am already premium.

[LarryKoch]

Are you talking about iScore Central where you are following games or the iScore app where you are scoring games?
I ask because I don't remember any ads on the iScore app when scoring. There are ads on iScore Central if not logged in.

If you have purchased iScore Central premium and you are seeing ads and have no audio, you may not be logged in. Make sure you are logged in as it sometimes logs you out without your knowledge.

[FTMSupport]

Try logging out and then logging back in. See this link:

http://iscoresports.com/central/kb/faq_ ... gister.php

[yazmo]

Try logging out and then logging back in. See this link:

http://iscoresports.com/central/kb/faq_ ... gister.php

i did that aqnd still no sound , both ipad, so i guess im gonna have to warm ppl with that feature i mean its still opk we see score but no sound paid but nosound its disapointing.

[FTMSupport]

What version of iOS and what version of devices are you using? We are not seeing this issue on our devices when we test, so want to try and match your configuration to do further tests.

[yazmo]

i have the 9.2.1 ios, and still no sound on both ipad. i mean this is just pre rcorded voice. but still was working fne for 4 game, now we watching the 26 games i wonr recommand anyone going premium, but the apps is still good, everything tell me i have tobe premium, ads still there etc.. but when i check its telling me i am premium

[FTMSupport]

If you can email us at support@iscoresports.com with a screenshot of your device when you tap the "hamburger menu" (3 bars in upper left corner), we can take a look at your account and try and see what is going on.

[OhioTex]

It really sounds like it 'lost' your 'log in'..

yes i know it says u are logged in but if it keeps showing ads and prompting for premium. It thinks you are not logged in.

If log out, close app, re open app, log in does not work..
Try uninstall re install app. And then log into premium..

[yazmo]

another frixcking bug, both
ipad say unable to connect to server and yes my internet work on both youtube google eveything work perfecly. when i try to search for a game both say unabe to connect to server.