Cannot delete players on iscorecentral page

[TKW]

I recently downloaded app and have just been playing around with made up teams/players. Some created on ipad and others created on website (not team website, just my iscorecentral page). I have imported and exported to see how that works. Now I am ready to start scoring for real. Here's my problem-

On the iPad, I cleared out all of my made up players, games, and leagues. It has nothing on it, just like when I first got app. I exported to website to clear that as well., which it did EXCEPT that a handful of players still show up on the players tab of the website. I tried importing back to device (so i could delete from there) but they do not import. It appears they only exist on the player tab of the website, and I cannot figure out how to delete them from there. I have even tried undeleting players with the same name from the maintenance page and then importing, deleting for ipad and then exporting the blank iPad back to the website. When i do that, i have 2 players with same name shown on the web but only one imports to ipad and when i delete him on the ipad and then export back to web, one still remains on the player tab. It is as if there is a group of ghost players that are not recognized for import/export purposes, but still show up on player tab of web.

I hope that made sense.

Any suggestions as to how to get these players to stop showing up on website?

[FTMSupport]

Check and make sure you have the All league turned on in iScore on the League Manager screen, then check Player Manager for any names that exist and they can be deleted.

[TKW]

Checked. No luck

Only place these players appear is on the admin web page, player tab. No option to delete there and import to device does not pull them into device.

Any other thoughts?

[TKW]

If it helps, these players that are still showing up on the player tab may have been created on admin website on a team roster and then deleted before they were ever imported to the device. Could that be why they show up on player tab but not on the deleted player list on the maintenance page?

Any thoughts on how to delete them from the player tab?

[FTMSupport]

If you do an Options -> Export from iScore, that sends your database to the iScore server, and the server will then only show what is on your device.

[TKW]

That what makes no sense. I have no player in my database on iPad.

When I add a player on iPad and export he goes up to server and is on list with 10 others. If then delete the player on the iPad and then do options/import to pull down from server, only that one player comes. Not the other 10. Then if I delete the one player and export to server the one player is gone but the other 10 are still on the player tab. They cannot be imported exported or deleted. They just continue to show up on the player tab

[TKW]

I have tried options/export of my blank I pad database but for some reason it not overwrite or clear out the 10 or so players that show up on the player tab on the admin web page

Those players, I think, we're created on the web page and not imported to device before being deleted if that matters

[FTMSupport]

If you do an Options -> Export and email us your customer ID (found on Options screen in iScore), we can look at your data to see what is going on.

[TKW]

If you do an Options -> Export and email us your customer ID (found on Options screen in iScore), we can look at your data to see what is going on.

Will do. Thanks

[lilmill]

WAS THERE A FIX FOR THIS I HIT THE UPLOAD TO MANY TIMES WHILE WAITING AND NOW I HAVE PLAYERS LISTED 4 TIMES ON TH PLAYERS LIST