Trouble adding photos to player card

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BrendenSox12
Posts: 13
Joined: Fri Jun 13, 2014 12:43 pm

Trouble adding photos to player card

Post by BrendenSox12 » Tue Dec 09, 2014 5:11 pm

Apple iPad here:

Team manager --> specific team --> roster --> click on player

Once I'm here I try to click the camera icon at the bottom which leads me to choosing a source, camera or photo album

I click on photo album to get the picture but instead of being directed to my images the "choose your source: camera or photo album" disappears and I remain in the edit player screen without being directed to my album.

Help/Suggestions?

Thank you!
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Trouble adding photos to player card

Post by FTMSupport » Wed Dec 10, 2014 12:43 am

There is a fix for this awaiting Apple's approval - the issue was introduced with iOS8.

In the meantime, you can upload player photos by following the instructions here:

http://iscoresports.com/baseball/kb/faq ... photos.php
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
BrendenSox12
Posts: 13
Joined: Fri Jun 13, 2014 12:43 pm

Re: Trouble adding photos to player card

Post by BrendenSox12 » Wed Dec 10, 2014 4:43 am

Thanks for the help!
BrendenSox12
Posts: 13
Joined: Fri Jun 13, 2014 12:43 pm

Re: Trouble adding photos to player card

Post by BrendenSox12 » Fri Jan 09, 2015 4:45 pm

I don't know if you guys have fixed this problem with the last update, but it is still occuring. I have got the last update for the iOS8 and am unsure if the problem was fixed or of it wasn't.
Just curious.

Thanks for all the help!!
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Trouble adding photos to player card

Post by FTMSupport » Sat Jan 10, 2015 12:21 pm

It should have been fixed with the latest update. If it is not working for you on the latest update please let us know the type of device you have, which iOS version, and the exact steps you are using and we will try and reproduce the issue on a similar device here.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
BrendenSox12
Posts: 13
Joined: Fri Jun 13, 2014 12:43 pm

Re: Trouble adding photos to player card

Post by BrendenSox12 » Sat Jan 10, 2015 1:07 pm

Apple iPad
Version 8.1.2

Steps:
Click on team manager
Click on specific team
Click on roster
Click on specific player
Click on camera icon
Click photo album

Then the option disappears and I am still in the editing player screen
BrendenSox12
Posts: 13
Joined: Fri Jun 13, 2014 12:43 pm

Re: Trouble adding photos to player card

Post by BrendenSox12 » Thu Jan 15, 2015 1:04 pm

Anything? Progress?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Trouble adding photos to player card

Post by FTMSupport » Thu Jan 15, 2015 9:35 pm

Yes, we will get this fixed in an upcoming release. For now you can go to Player Manager, select a player, and add a photo to the player from there.

Thank you for bringing this to our attention.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
BrendenSox12
Posts: 13
Joined: Fri Jun 13, 2014 12:43 pm

Re: Trouble adding photos to player card

Post by BrendenSox12 » Fri Jan 16, 2015 4:39 am

Thanks for the help!
By far the best app out there.
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