Team logo upload

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team mom
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Team logo upload

Post by team mom » Mon Oct 13, 2014 3:02 pm

I am unable to upload a photo from my ipad. Selecting choose from photo library results in no action. I can not select camera either. Did not have this issue before iOS updae. Is this another bug? My app privacy settings does allow for camera sharing.
Team Mom

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FTMSupport
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Re: Team logo upload

Post by FTMSupport » Mon Oct 13, 2014 7:33 pm

There is an update awaiting Apple's approval that fixes this issue.
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team mom
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Re: Team logo upload

Post by team mom » Tue Oct 28, 2014 2:22 pm

Is this the most recent update posted or is it still waiting approval?
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FTMSupport
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Re: Team logo upload

Post by FTMSupport » Wed Oct 29, 2014 8:19 am

The version available now should have fixed this. We just tried on an iPad here with the most recent version, and we were able to go to Team Manager, select a team, tap the logo, select an image from the library, and it worked.
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team mom
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Re: Team logo upload

Post by team mom » Wed Oct 29, 2014 8:21 am

I am still having issues uploading player photos, thought it was the same fix as the logos (which I have not tried lately.)
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FTMSupport
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Re: Team logo upload

Post by FTMSupport » Wed Oct 29, 2014 8:23 am

Just went to Player Manager with the most recent update on an iPad, selected a Player, tapped the image, and selected a photo from the library and that worked as well. Are these the same steps you are using? What happens when you try it?
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team mom
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Re: Team logo upload

Post by team mom » Wed Oct 29, 2014 8:26 am

I did try these steps. My initial step was to access the player through team manager, but when that did not work I tried through player manager as well. Neither worked. I was able to change photos by going through the admin site later. When you select camera, and then photo album as your source, nothing happens. I made sure that I had the most recent iscore version downloaded (4.51 I think from memory) before I tried.
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FTMSupport
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Re: Team logo upload

Post by FTMSupport » Wed Oct 29, 2014 8:35 am

OK, we see that it is not working when you go to Team Manager and try and select a photo that way on iOS8. We will get this fixed.

But when we use these steps:

Player Manager -> select Player -> tap Photo in upper left -> Photo Album, it then lets us select an image for the player.

We will get the selecting photo for a player when going through Team Manager on iOS8 working for the next update.
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team mom
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Re: Team logo upload

Post by team mom » Wed Oct 29, 2014 9:02 am

great, thank-you.
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