Email of game/team stats failing...

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bjzeppa
Posts: 2
Joined: Sun Apr 27, 2014 8:44 pm

Email of game/team stats failing...

Post by bjzeppa » Mon Apr 28, 2014 2:46 pm

Out of the blue, any attempt to email a game's stats or team stats is failing saying "Email could not be sent at this time" and to try again later. This has been going on for 5 days and I have internet connectivity, running that latest Android version and am emailing to a good address. Any insight/assistance is appreciated.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Email of game/team stats failing...

Post by FTMSupport » Mon Apr 28, 2014 9:58 pm

If you are running the latest version of iScore on Android, then the only other issue we know of could be internet connectivity problems. If you want to do an Options -> Export and email your customer ID to support@iscoresports.com and let us know specifically what you are trying to email, we can try from a device here.
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http://iscoresports.com/baseball/training.php#docs
bjzeppa
Posts: 2
Joined: Sun Apr 27, 2014 8:44 pm

Re: Email of game/team stats failing...

Post by bjzeppa » Wed Apr 30, 2014 8:26 am

I have exported and will email my customer ID as requested. Some other info:

1. I optimized my database once uploaded and now it will not import back, fails
2. This email issue started 2 games ago
3. 2 games ago I added the uniform numbers to my team and have since been unable to email
4. I can still email games prior to this change listed in #3

Thank you for your help, I love the app and home to have this kink worked out.
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