Balls and strikes disappear outs recorded that were hits

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1golfaholic
Posts: 5
Joined: Tue Apr 08, 2014 6:49 pm

Balls and strikes disappear outs recorded that were hits

Post by 1golfaholic » Tue Apr 08, 2014 7:05 pm

I love this app and have never experienced this. While scoring the game: balls, strike they would disappear from the screen. It's like the undo button had a mind of its own. Also base hit up the middle. App asks how do I want to score the out. Tried a restart on the iPad ,didn't help. Running iOS 6.1.3 Anyone else have this happen ?
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Balls and strikes disappear outs recorded that were hits

Post by FTMSupport » Tue Apr 08, 2014 7:56 pm

If you can do an Options -> Export and email your customer ID to support@iscoresports.com and let us know which game it is, we can take a look at your data. We have not heard of any cases where tapping "In Play" would pop up the out dialog, or of balls and strikes disappearing on their own.
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http://iscoresports.com/baseball/training.php#docs
1golfaholic
Posts: 5
Joined: Tue Apr 08, 2014 6:49 pm

Re: Balls and strikes disappear outs recorded that were hits

Post by 1golfaholic » Fri Apr 11, 2014 4:56 am

Issue resolved . I forgot that I had turned on voice recognition . So that is why the app had a mind of its own. All the ambient background noise at the game was causing the outs and balls and strikes to be added. Next day I was scoring and heard a voice coming from iPad trying to figure out what I said. Ah ha moment . Thanks for the quick reply .
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