New players not showing up on team website roster

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
Nedronav
Posts: 6
Joined: Sat May 12, 2012 5:57 am

New players not showing up on team website roster

Post by Nedronav » Fri Mar 14, 2014 7:37 am

I have added new players to my team roster. Player manager and team manager show them as active, and in the correct league. Admin website shows them properly.
Team website (Roster) does not show them, even when I change the settings to show all players, show only active players, or filter by league. I have exported numerous times with no change. I also notice that my website show players that I no longer have in either the admin website, or on team / player manager. is this sync or cache issue? We have not played any games yet, so the new players have not been added to any game rosters. My device is an android running v4.44.224
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: New players not showing up on team website roster

Post by FTMSupport » Fri Mar 14, 2014 9:29 am

It sounds like your website is linked either to an old customer ID (did you get a new device?) or to the wrong team (did you create a new team)? If you email us your customer ID and URL of the team website, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: New players not showing up on team website roster

Post by OhioTex » Fri Mar 14, 2014 5:39 pm

ask You can self manage which team is assigned to your team web site under the account tab of your ADMIN WEBSITE.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Post Reply