Where is Retrosheet?

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Sparticus
Posts: 40
Joined: Thu Feb 06, 2014 8:59 am

Where is Retrosheet?

Post by Sparticus » Sun Mar 02, 2014 5:49 pm

Why am I no longer seeing Retrosheet in Discover a team menu?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Where is Retrosheet?

Post by FTMSupport » Sun Mar 02, 2014 6:18 pm

If you email your customer ID to support@iscoresports.com, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Where is Retrosheet?

Post by OhioTex » Sun Mar 02, 2014 6:40 pm

Would this not be a part of the server problems..

Would an option > export help
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Where is Retrosheet?

Post by FTMSupport » Sun Mar 02, 2014 6:45 pm

No, retrosheet should be available for anyone that has the 2014 MLB subscription.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Sparticus
Posts: 40
Joined: Thu Feb 06, 2014 8:59 am

Re: Where is Retrosheet?

Post by Sparticus » Sun Mar 02, 2014 6:54 pm

FTMSupport wrote:If you email your customer ID to support@iscoresports.com, we can take a look.
I have done so.
Sparticus
Posts: 40
Joined: Thu Feb 06, 2014 8:59 am

Re: Where is Retrosheet?

Post by Sparticus » Sun Mar 02, 2014 6:57 pm

FTMSupport wrote:No, retrosheet should be available for anyone that has the 2014 MLB subscription.
I see everything else but Retrosheet. Since I play Strat-O-matic I really need this. So I hope it is a problem with the server.
Sparticus
Posts: 40
Joined: Thu Feb 06, 2014 8:59 am

Re: Where is Retrosheet?

Post by Sparticus » Sun Mar 02, 2014 7:26 pm

Admin it looks to working again. Thanks so much for the quick response time. Sweet!
Sparticus
Posts: 40
Joined: Thu Feb 06, 2014 8:59 am

Re: Where is Retrosheet?

Post by Sparticus » Mon Mar 03, 2014 11:20 am

Seems as if I spoke too soon.

I can now get into Retrosheet but there is a message which says, “Error Loading Page”.

Please help.

Sparticus
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Where is Retrosheet?

Post by FTMSupport » Mon Mar 03, 2014 12:41 pm

We are checking into this.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Sparticus
Posts: 40
Joined: Thu Feb 06, 2014 8:59 am

Re: Where is Retrosheet?

Post by Sparticus » Tue Mar 04, 2014 8:14 pm

The Retrosheet page still gives me: Error Loaring Page.

Is there any progress here?

Please help.
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