How do I revert back to a previous release?

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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PhilB
Posts: 113
Joined: Thu Jun 24, 2010 10:41 am

How do I revert back to a previous release?

Post by PhilB » Sun Feb 23, 2014 5:43 am

Yesterday I updated my iScore from 4.20 to 4.43. I then attempted to score a game last night and had several problems with the new release. It got so bad that I had to stop scoring at the bottom of the 1st because iScore would not let me score the first batter on the home team. How can I revert back to a known good release - in this case 4.20?

By the way I download iScore from the Amazon App Store because I originally bought it for my Kindle Fire.

I have already missed one game due to this problem and have another game tomorrow. I don't want to miss any more games if possible so I need a resolution soon.

Thanks,
-phil
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: How do I revert back to a previous release?

Post by FTMSupport » Sun Feb 23, 2014 7:23 am

Don't think there is a way to revert but if you tell us specifically what problem you are having we can check into it. You can do an Export and email us at support@iscoresports.com with your customer ID and steps to see the issue you are having and the specific device you are using, and we can try and reproduce the problem here.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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