Stats not calculating at end of game or on "recalc"

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adamhardtke
Posts: 3
Joined: Sat Jun 08, 2013 10:04 am

Stats not calculating at end of game or on "recalc"

Post by adamhardtke » Sat Jun 08, 2013 10:31 am

I just scored my first game, and when I tap End Game, the app crashes, and no stats are calculated. Then I attempt to tap "recalc" from the game or team page and every time I do the app crashes and no player stats are calculated. The app does know that the game is over with the final score, etc. I'm on an iPad 2 with the latest version of the app.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Stats not calculating at end of game or on "recalc"

Post by FTMSupport » Sat Jun 08, 2013 4:02 pm

If you can do an Options -> Export in iScore to send your data to our server, then email your customer ID (found on Options screen) to support@iscoresports.com, we can take a look at your data to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
adamhardtke
Posts: 3
Joined: Sat Jun 08, 2013 10:04 am

Re: Stats not calculating at end of game or on "recalc"

Post by adamhardtke » Mon Jun 10, 2013 11:38 am

I was able to resolve the issue by using Data Sharing with my iPhone, then syncing back to the iPad. I must've gotten into some strange state initially, but everything seems to be resolved now.
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