If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
-
Egghead_#8
- Posts: 72
- Joined: Fri Jul 09, 2010 6:51 am
Post
by Egghead_#8 » Mon May 20, 2013 11:41 am
Had a game this weekend where starting pitcher loaded the bases with 1 out in the bottom of the 6th inning. We brought a relief pitcher who gave up a single to the first batter she faced scoring just the runner from third. Next batter up singled and again just the runner from third scored. Next batter struck out swinging. 2 outs now. Next batter grounds out to SS 6-3 to end the game.
When I look at the pitching stats though it shows the starting pitcher gave up 3 runs (1 run scored earlier in the game) which is correct but the relief pitcher was credited with giving up 1 run which is not correct. Score of the game was 5-3 (and the linescore correctly shows that) but the pitching stats show the 2 pitchers combined gave up 4 runs.
I know I can correct this stat manually but this creates some distrust with me about the other games from the season I now have to go back and verify every single game to make sure the stats matchup with the score.
Is this some part of a known bug? I've recalc'd the stats already to no avail.
-
FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
Post
by FTMSupport » Mon May 20, 2013 1:32 pm
We would have to see your data. It sounds like maybe you had some action occur while no pitcher was assigned. If you do an Export and email us your customer ID and which game it is / pitchers involved, we can take a look at your data.
-
Egghead_#8
- Posts: 72
- Joined: Fri Jul 09, 2010 6:51 am
Post
by Egghead_#8 » Mon May 20, 2013 5:20 pm
Thanks. A pitcher was selected for every pitch of the game for our team so that can't be it unless the app itself lost track somehow.
I've done the Export (again) and sent an email to support just now (9:20pm EST 5/20/13).
