Lineup is incorrect after adjusting for game

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Scott
Posts: 12
Joined: Sun Oct 25, 2009 10:35 pm

Lineup is incorrect after adjusting for game

Post by Scott » Thu Nov 05, 2009 1:03 pm

We have 4 teams in our league and I have created rosters for each team under team manager. The last two games, I have created a new game under game manager using the teams with their full rosters. Then, after opening the game manager and launching the game to play, I re-arrange the game roster for our team and delete the players that are not in attendance for that game. For some reason, the wrong batting order appears when our team comes up to bat. I've observed that our team roster shows 12 players, however, the first player in the list does not have the #1 spot listed on the roster menu. Instead, it is just blank and then the numbers 1-11 spots have the players and numbers listed next to them. I believe this is the problem. Not sure why the number one batter is not given a spot on the roster but think he needs to. By the way, this is my son so obviously, I'm very interested in tracking his statistics. Can you look into this and see if it's a bug in the program that is correctable? The non-numbered player is listed as "8 Chip Coneby" He is the lead-off batter and his jersey number is #8. My Customer ID is [removed by FTM Support]

Thanks, Scott

PS. If you can correct the problem, will all the statistics but updated to reflect the correct player? (I kept track of the game using the incorrect batter assignments for the first two innings.)
Scott
Posts: 12
Joined: Sun Oct 25, 2009 10:35 pm

Re: Lineup is incorrect after adjusting for game

Post by Scott » Thu Nov 05, 2009 1:04 pm

Also, I have exported the data to your website.

thanks, Scott
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Lineup is incorrect after adjusting for game

Post by FTMSupport » Thu Nov 05, 2009 1:40 pm

Hi Scott - we will take a look. Can you please email us at support@fasterthanmonkeys.com with your customer ID and a reminder of the issue? It is much easier to support user specific issues like this through email than through the forum.

Thank you.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Lineup is incorrect after adjusting for game

Post by FTMSupport » Fri Nov 06, 2009 8:21 am

Update:

The player in question was not marked as Batting=Yes in the roster or the lineup
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