All my data disappeared

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pddigi
Posts: 5
Joined: Fri Apr 13, 2012 8:39 pm

All my data disappeared

Post by pddigi » Tue Apr 02, 2013 6:50 am

I updated iScore for the season that begins tonight, exported to iScoreCentral, and now the only data I have is the current season data. All prior data was wiped out. Please tell me you can restore this, and quickly. Thanks.
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mprusak
Posts: 1348
Joined: Tue Jun 29, 2010 7:27 pm
Location: Montgomery, IL

Re: All my data disappeared

Post by mprusak » Tue Apr 02, 2013 6:52 am

Go to League Manager and make sure the ALL league is selected. Sounds like its filtered to another league.
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
pddigi
Posts: 5
Joined: Fri Apr 13, 2012 8:39 pm

Re: All my data disappeared

Post by pddigi » Tue Apr 02, 2013 6:59 am

I did that - only one team is showing (this year's team), and the roster I entered doesn't show up for it - even though the players are listed in the players section. Plus all previous data is gone - not on my phone, and not on the site. It was there last night when I entered this year's new data, having added only my own team up to that point.
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mprusak
Posts: 1348
Joined: Tue Jun 29, 2010 7:27 pm
Location: Montgomery, IL

Re: All my data disappeared

Post by mprusak » Tue Apr 02, 2013 7:04 am

May want to send an email to support@iscoresports.com.
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
pddigi
Posts: 5
Joined: Fri Apr 13, 2012 8:39 pm

Re: All my data disappeared

Post by pddigi » Tue Apr 02, 2013 7:13 am

Thanks - I just did. I hope they can restore the lost data. I appreciate your help.
pddigi
Posts: 5
Joined: Fri Apr 13, 2012 8:39 pm

Re: All my data disappeared

Post by pddigi » Tue Apr 02, 2013 7:49 am

Kudos to the iScoreCentral team - restored the missing data already! Well done, and thanks to Mark Prusak for his help!
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