BB/GI appearing twice?

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efg
Posts: 14
Joined: Wed May 25, 2011 10:23 am

BB/GI appearing twice?

Post by efg » Sat Mar 23, 2013 3:47 pm

I'm seeing two columns of BB/GI appearing in the pitching stats, and two BB/GI choices in the dialog to select pitching stats. Enabling/disabling one of those choices also enables/disables the other one, so they march lockstep.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: BB/GI appearing twice?

Post by FTMSupport » Sat Mar 23, 2013 4:16 pm

This was an issue with v4.00 of iScore. It is fixed in the newest release, but users have found that for the fix to work, you have to uninstall and reinstall iScore. To do this, follow these steps:

1. Do an Options -> Export to send your current Data up to the iScore server. Be sure you get a "Successful" message as this indicates your data is safe on the server.

2. Go to the Home screen of your device, then press and hold a finger on the iScore icon until it starts shaking. Tap the red "x" that appears to uninstall iScore

3. Reinstall iScore through the App Store. (There is no charge to reinstall applications you have purchased.)

4. Open iScore, and immediately do an Options -> Import. This will retrieve your data from the server, and the BB/GI issue will be gone.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
efg
Posts: 14
Joined: Wed May 25, 2011 10:23 am

Re: BB/GI appearing twice?

Post by efg » Sun Mar 24, 2013 3:53 pm

Deleting and re-installing worked, thanks.
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