Edit Game Recalc Stats

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ghl10
Posts: 5
Joined: Fri Mar 22, 2013 6:22 am

Edit Game Recalc Stats

Post by ghl10 » Fri Mar 22, 2013 6:44 am

I have edited the game to account for a pitching change that happened but I did not properly account for during the game. However, now the play by play shows everything correctly, but the pitching stats did not recalc correctly. One pitcher that I subbed is still showing as having pitched more innings and faced more batters than he actually did (based on a manual count of the play by play vs. the stats). It also shows him with 3 runs scored another pitcher with 1 run scored, but the other team only scored 3 total runs, so it seems the pitching stats are doubling up on him and the pitcher I swapped on the edit.

Is there something I may have done wrong when I made the post game edit? Does it recalc automatially? I also did the "recalc all stats" and "recalc but keep my edits" (haven't made any edits directly to the stats). Besides rescoring the game (which I know will not take too long) or just editing the stats the directly, is there a good fix so I can better trust the stats as they are shown going forward with new games played?

Thanks!
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FTMSupport
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Re: Edit Game Recalc Stats

Post by FTMSupport » Fri Mar 22, 2013 7:36 am

If you can do an Options -> Export and email us your customer ID and which game/players are involved to support@iscoresports.com, we can take a look at your data to see what is going on.

When making a post game edit and substituting in players, it should not require a Recalc of stats.
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ghl10
Posts: 5
Joined: Fri Mar 22, 2013 6:22 am

Re: Edit Game Recalc Stats

Post by ghl10 » Fri Mar 22, 2013 7:55 am

Well, the export seemed to do the trick (even tho that wasn't the intent!). When I exported the data and then went back in, it was now showing correctly. So thanks!
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