Team website log in...accepts pw, but doesn't 'log me in'

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SoCalBaseball
Posts: 10
Joined: Mon Feb 25, 2013 10:11 pm

Team website log in...accepts pw, but doesn't 'log me in'

Post by SoCalBaseball » Mon Mar 11, 2013 4:11 pm

When I go to our website http://iscorebaseball.com/newportbeachsluggers" onclick="window.open(this.href);return false; (rebranded under the Sluggers local Little League spring team for the next few months) I am not able to log in with the credentials from iscorecast device. It accepts the password, but doesn't give me the 'editable' view of site. I tried using an incorrect password and it does state that it's wrong, so it's not an issue with PW being submitted to iscore back end server. Basically, I go, log in, and it accepts password but I am not logged in....make sense? Have others had this issue. I have tried from multiple devices though all Apple (iPad, iMac, Mac notebook...have not tried from Windows machine)
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mprusak
Posts: 1348
Joined: Tue Jun 29, 2010 7:27 pm
Location: Montgomery, IL

Re: Team website log in...accepts pw, but doesn't 'log me in'

Post by mprusak » Mon Mar 11, 2013 4:29 pm

What is it you are trying to do? My guess is you are being logged in and don't realize it. When you log in, it takes you to home page. There is nothing there that appears different.

If you click on settings do you now have access to this page?
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Team website log in...accepts pw, but doesn't 'log me in'

Post by FTMSupport » Mon Mar 11, 2013 4:46 pm

The second common issue associated with this is having the same Admin Password as Guest password. If they match, you will always be logged in as Guest, not Admin. To check this, go to Options -> Admin Webiste and change your Admin Password there and do an Export, then try logging in again.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
SoCalBaseball
Posts: 10
Joined: Mon Feb 25, 2013 10:11 pm

Re: Team website log in...accepts pw, but doesn't 'log me in'

Post by SoCalBaseball » Mon Mar 11, 2013 10:04 pm

Same admin as guest password was the issue. All set. Thanks guys!
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