Player pictures not showing up on Scorecast

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SiliconTiger
Posts: 28
Joined: Sat Mar 03, 2012 8:42 am

Player pictures not showing up on Scorecast

Post by SiliconTiger » Sat Mar 09, 2013 7:36 am

I have added players' pictures on my iPad and expected that the pictures would replace the generic headshots that are shown on the scorecast. But even after adding the pictures, they don't show up on scorecast. Is there something else I need to do to have scorecast use the pictures I've added for each player on the iPad?

I am using v4.0.

Thanks!
huntermaz
Posts: 29
Joined: Tue Jul 07, 2009 1:01 pm

Re: Player pictures not showing up on Scorecast

Post by huntermaz » Sat Mar 09, 2013 8:34 am

Having the same problem, even did an export and it is still not showing I iscorecast or our team website.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Player pictures not showing up on Scorecast

Post by FTMSupport » Sat Mar 09, 2013 8:56 am

When adding the players to the iPad, did you have internet connectivity at the time? If you log in to the Admin Website for your device, do you see the headshots there? If you email us your customer ID and an iScorecast link where the photos are not showing up for players you have photos for, we can take a look. Send the email to support@iscoresports.com.
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huntermaz
Posts: 29
Joined: Tue Jul 07, 2009 1:01 pm

Re: Player pictures not showing up on Scorecast

Post by huntermaz » Sat Mar 09, 2013 11:32 am

Will do
huntermaz
Posts: 29
Joined: Tue Jul 07, 2009 1:01 pm

Re: Player pictures not showing up on Scorecast

Post by huntermaz » Sat Mar 09, 2013 7:19 pm

Ok, so I was messing around with it and found if I went under team manager, selected our team, and then went to roster and picked a picture it then was on the website and iscorecast. The first time I added pictures I did it through player manager.
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