Fielding stats incomplete for home team

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rmclapp
Posts: 4
Joined: Mon Oct 12, 2009 1:48 pm

Fielding stats incomplete for home team

Post by rmclapp » Mon Oct 12, 2009 2:01 pm

I have scored 12 games with iScore and recently everthing seemed to be going well. For some reason, in game 11, the team fielding stats for the home team are incomplete. Despite playing a 4 inning game, recording 3 outs per inning, and making 1 error, the stats show only 2 putouts for the whole team and no errors. The pitch-by-pitch log looks correct. Any ideas? The pitching logs and hitting statistics appear to be correct for both teams, and the fielding statistics are correct for the visiting team.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Fielding stats incomplete for home team

Post by FTMSupport » Mon Oct 12, 2009 2:34 pm

If you can please export your database to us as described at this link:


http://iscore.fasterthanmonkeys.com/faq.jsp



under "How do I export my database...", we will take a look at your data to see what might be causing the issue.



Thank you.
rmclapp
Posts: 4
Joined: Mon Oct 12, 2009 1:48 pm

Re: Fielding stats incomplete for home team

Post by rmclapp » Mon Oct 12, 2009 2:48 pm

OK, I did this. My customer ID is xxxxxxx (customer ID removed by FTMSupport).
rmclapp
Posts: 4
Joined: Mon Oct 12, 2009 1:48 pm

Re: Fielding stats incomplete for home team

Post by rmclapp » Mon Oct 12, 2009 2:51 pm

The game in question is 10/11/09 at 9:02am, RipCity vs. Cardinals, Cardinals are the home team, though the title says "Cardinals at RipCity".
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Fielding stats incomplete for home team

Post by FTMSupport » Tue Oct 13, 2009 1:01 am

Thank you rmclapp for sending your database. You helped us uncover a bug that caused this with your data. We have it fixed for the next release which will be submitted to Apple very soon. That release will fix your stats for that game.
rmclapp
Posts: 4
Joined: Mon Oct 12, 2009 1:48 pm

Re: Fielding stats incomplete for home team

Post by rmclapp » Tue Oct 13, 2009 8:13 am

Thank you. You guys are doing a great job - keep it up!
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