Accidentally imported games instead of export

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ladybulldogs
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Joined: Mon Mar 04, 2013 6:03 pm

Accidentally imported games instead of export

Post by ladybulldogs » Mon Mar 04, 2013 6:09 pm

Ok so I updated to new version 4.0 and followed instructions then I was trying to export games but instead I think I imported old info. Well this removed all the games I have played up to this point. Is there a way to get those back or should I just re enter every game so far.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Accidentally imported games instead of export

Post by FTMSupport » Mon Mar 04, 2013 6:18 pm

If you can email us your customer ID to support@iscoresports.com, we can see if there is any data on our server that you can retrieve. If you have been using iScorecast for your games, then they will all be retrievable.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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ladybulldogs
Posts: 5
Joined: Mon Mar 04, 2013 6:03 pm

Re: Accidentally imported games instead of export

Post by ladybulldogs » Mon Mar 04, 2013 6:19 pm

Ok I will send customer Id right now
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ladybulldogs
Posts: 5
Joined: Mon Mar 04, 2013 6:03 pm

Re: Accidentally imported games instead of export

Post by ladybulldogs » Mon Mar 04, 2013 6:23 pm

I just sent my customer ID will it be morning before they respond or tonight?
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Accidentally imported games instead of export

Post by FTMSupport » Mon Mar 04, 2013 6:26 pm

We will likely get back to you at some point tonight.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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