Main menu is blank screen after deleting a game

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Scfan1
Posts: 1
Joined: Mon Jan 14, 2013 10:14 am

Main menu is blank screen after deleting a game

Post by Scfan1 » Mon Jan 14, 2013 10:25 am

Just downloaded app on new iPad. Set up a game with teams and players to practice scoring. Hit exit to quit after scoring 2 innings. Hit trash can icon to delete game, and app asked to confirm by typing "yes" , warning that all stats would be lost. I typed yes, and app went to blank green with main menu in title bar. Now I can't get anything but this blank screen! No menu options, nothing... What happened?
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Main menu is blank screen after deleting a game

Post by FTMSupport » Mon Jan 14, 2013 12:52 pm

We have not seen that happen before, but will take a look and see if we can reproduce the issue.

To get out of the screen, go to the home screen on your iPad, then double-tap the home button. This will show all running apps in a "tray" at the bottom. Press and hold your finger on the iScore icon until the icons start shaking. Then press the red "-" to stop iScore from running. (If you see an "x", do not press that... start over at the beginning as this would mean you are deleting the app instead of stopping a running app).

After doing this, start iScore again and it will start you at the title screen.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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