can't import roster data from Nations Baseball

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PhilB
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Joined: Thu Jun 24, 2010 10:41 am

can't import roster data from Nations Baseball

Post by PhilB » Sat Sep 15, 2012 2:20 pm

It looks like I can no longer import roster data for new teams from Nations Baseball. I use data sharing to find the team from Nations using the format "nations:team#". That successfully finds the team. When I try to import the team, the team name and manager name are imported, but the roster is blank.

I've seen this on multiple teams, so it is not limited to a specific team. This was working a couple of weeks ago.

-phil
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FTMSupport
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Re: can't import roster data from Nations Baseball

Post by FTMSupport » Sat Sep 15, 2012 8:13 pm

We have not changed anything in iScore. Maybe Nations has changed something. If you email us the specific "nations:team#" you are trying to support@iscoresports.com, we can take a look and see what is going on.
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PhilB
Posts: 113
Joined: Thu Jun 24, 2010 10:41 am

Re: can't import roster data from Nations Baseball

Post by PhilB » Sun Sep 16, 2012 9:29 am

FTMSupport wrote:We have not changed anything in iScore. Maybe Nations has changed something. If you email us the specific "nations:team#" you are trying to support@iscoresports.com, we can take a look and see what is going on.
I have sent you a PM with an example team that is not importing the roster.
-phil
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FTMSupport
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Re: can't import roster data from Nations Baseball

Post by FTMSupport » Sun Sep 16, 2012 10:09 am

Thank you. We will look into this and respond to your PM. We do not check the PM's as often as the support email address we had suggested you send it to.
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FTMSupport
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Re: can't import roster data from Nations Baseball

Post by FTMSupport » Sat Sep 22, 2012 1:02 am

Nations did make a change that made our imports stop working. We have now fixed that issue.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
PhilB
Posts: 113
Joined: Thu Jun 24, 2010 10:41 am

Re: can't import roster data from Nations Baseball

Post by PhilB » Sat Sep 22, 2012 10:08 am

FTMSupport wrote:Nations did make a change that made our imports stop working. We have now fixed that issue.
Thanks. Does this require an update to the app or is the fix on your server?
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FTMSupport
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Re: can't import roster data from Nations Baseball

Post by FTMSupport » Sat Sep 22, 2012 10:15 am

It does not require an update - we made the change on our server to handle the change to their data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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