Post-game edits to Line-up and offensive subs not reflected

[noyb5000]

Here's a specific oddity for you experts out there.

Problem: I've made edits in the pitch-by-pitch; but iScore is not reflecting the right batters; it's batting order doesn't match the (edited) line-up. For example, the (revised) pitch-by-pitch shows Batter1 batting after Batter9, whereas it should show Batter10 batting after Batter9, to match the (edited) starting line-up; for some reason, it won't show Player10 as batting. The issue is also reflected in the batting stats which show zero plate appearances for Batter10, whereas he was up twice. Other batters' stats are off too.

History/Likely cause: My original starting line-up had an error: it showed one player as batting=no, even though we bat all 10 players. So, during the game, I noticed the iScore batter didn't match the boy at the plate. I should have fixed the starting line-up. But not knowing that at the time, I did offensive substitutions every time I noticed the 'wrong' player at bat.
Then post game, I fixed everything. First, I fixed the starting line-up: I changed the non-batting player to batting. Then I fixed the several offensive substitution entries by negating them (i.e., changing them so it reflected "subs = none") [note, in order to get the offensive subs features to appear, I had to add a non-batting Dummy Temp player to the starting line up -- a trick I learned about in the Forum].

In short, I made several changes to the pitch-by-pitch entries, and I believe I made the changes correctly and that iScore supports those post-game changes. But those changes are not correcting the problem of showing the wrong batters at bat. It is my understanding, the post-game changes I made should have fixed the issue.

Can you please advise how I might correct the game?
FYI, I have email'ed same details (and customer ID) to support@ .

Thanks much!
--Scott , noyb5000

[FTMSupport]

When you score the game, every at bat is stored with the lineup position. This allows you to go back after the game and fix the starting lineup / subs. Editing the starting lineup and subs will not change the lineup position an at bat was scored for. If you only had 9 players set to Batting = YES, then after the 9th player, iScore will go back to lineup position 1 for the next batter. If you have 10 batters set to Batting = YES, then after the 9th spot, the 10th spot will bat, then it will go back to the 1st.

You can not change the number of batting positions for the game after the fact. Once the game is scored, those batting positions are set.

Your best bet if you scored with the wrong number of batting positions is likely to re-score the game. You can email yourself the pitch by pitch detail from the pitch by pitch screen to help with re-scoring the game.

[noyb5000]

Thanks much for the quick and specific answer. I'm not clear why iScore lets me edit the line-up after the game if it won't implement those edits. But I'll take your word for it that it's doing what's it supposed to do (overall I'm v impressed with the program).

Bottom line, I need to re-score it. I e-mailed myself the pitch-by-p. It doesn't include location where ball was hit (and the pitch location is not as specific as originally entered; is there a way to recover that data (I guess I could watch the recorded iscorecast feed ?! ).

Thanks again!

[FTMSupport]

You can watch the iScorecast or you can look at the scorecard as well for hit location info to help with re-scoring.

[noyb5000]

will do. thanks again! much appreciated.