Stats on website

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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PW11AAA
Posts: 4
Joined: Tue May 01, 2012 7:58 am

Stats on website

Post by PW11AAA » Tue May 01, 2012 7:14 pm

Only 3 players stats are showing on the team website? When viewing the scorecard and box score from the website all players stats are correctly showing.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Stats on website

Post by FTMSupport » Tue May 01, 2012 7:55 pm

The team website only shows players that are in your Team Roster. Go to Team Manager in iScore, select Roster, and make sure all your players are listed there. Use the Add Player option, and select any missing players from your list of players on the device. Then do an Options -> Export to update your team website.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
PW11AAA
Posts: 4
Joined: Tue May 01, 2012 7:58 am

Re: Stats on website

Post by PW11AAA » Tue May 01, 2012 7:59 pm

They are all listed on both the website and the device.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Stats on website

Post by FTMSupport » Tue May 01, 2012 8:01 pm

It sounds like you may have created duplicates of the players then. Go to League Manager, put a check mark next to the "All" league, then go back to Player Manager and look to see if you have names listed twice. Then use the Merge option there to combine the multiple players with the same name back into one.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
PW11AAA
Posts: 4
Joined: Tue May 01, 2012 7:58 am

Re: Stats on website

Post by PW11AAA » Tue May 01, 2012 8:26 pm

Players are only listed once
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Stats on website

Post by FTMSupport » Tue May 01, 2012 8:29 pm

If you do an Options -> Export and email your customer ID to us (found on Options screen in iScore) at support@iscoresports.com, and let us know which game / player is not showing in your stats, we will take a look to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
PW11AAA
Posts: 4
Joined: Tue May 01, 2012 7:58 am

Re: Stats on website

Post by PW11AAA » Tue May 01, 2012 8:45 pm

Just sent email. Thx!
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