Broadcasting game not working

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irishgator
Posts: 10
Joined: Sat Apr 28, 2012 1:07 pm

Broadcasting game not working

Post by irishgator » Sat Apr 28, 2012 1:28 pm

(Samsung Epic Touch 4G)
For some reason, my broadcasting is not working. I keep getting this pop-up:

The page at data.iscorecentral.com says:

Please verify the customer ID that was entered.
Either it is invalide or the owner of this
device has not yet enable scorecasting or created
their first game.

To enable scorecasting, go to the Options screen
in iScore and turn the scorecasting switch On. To
create a new game, go to Game Manager and touch
Add. To scorecast a previously scored game,
select the game from Game Manager and in the Game
Info screen press iScorecast Synchronize.

With scorecasting enabled, all new games will
be automatically broadcast.


I went in and forced the broadcast after the game, so it is there. But, when I try broadcasting another game, it doesn't show up online to be viewed...
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mprusak
Posts: 1348
Joined: Tue Jun 29, 2010 7:27 pm
Location: Montgomery, IL

Re: Broadcasting game not working

Post by mprusak » Sat Apr 28, 2012 2:19 pm

So you have iscorecast enabled and an active internet connection when scoring a game?
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
irishgator
Posts: 10
Joined: Sat Apr 28, 2012 1:07 pm

Re: Broadcasting game not working

Post by irishgator » Sat Apr 28, 2012 2:59 pm

Definitely.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Broadcasting game not working

Post by FTMSupport » Sat Apr 28, 2012 3:32 pm

If you can email your customer ID to support@iscoresports.com, we can take a look and see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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