Update player stats in team manager

[pops654150]

All player statistics from each game are not being updated when I go to team manager, select my team, and go to team stats. I have played 5 games yet it only shows stats for 4 of the 5. All games stats, however, ARE being updated when I go to player manager and go into individual player statistics.

[team mom]

Make sure your league setting is marked all. It is possible that the game is assigned to a league that the team has not been assigned to.

[FTMSupport]

Are you using an Android device? There was a bug introduced 2 releases ago that would cause statistics to not update in some cases on Android. We put a fix up on the Android Marketplace yesterday that fixes this issue.

[pops654150]

I'm using the iPad. League setting is marked all. Can't figure it out and as we keep playing games I'm losing track of the one game that is missing. Definitely frustrating. Like I said the stats from each game are updated in the individual stats where the player card is yet when I go to my specific team and look at the "team stats", it's just missin one game. It already updated today's game. Game is missing from earlier in the week. Can't figure out why.

[FTMSupport]

If you are seeing all the games in Player Manager, but missing one game in Team Stats, then it sounds like you used a different team to score one of the games. There are internal IDs created when you create a team. So creating two teams named "My Team" is actually two different teams that would each maintain their own stats, but you would see both on a Player Card.

Go to Team Manager and see if you are seeing the same Team Name listed twice. You can use Merge from there to combine the two teams back into one.

[pops654150]

Checked it out. I have only one team name that I used.

[FTMSupport]

If you can do an Options -> Export and email us at support@iscoresports.com with your customer ID (found on Options screen) and as much detail as you can include so we can see the issue, we will take a look at your data to see what is going on.