missing game/cumulative stats

[gbvanmeter]

just entered a 12 inning game and there are no game stats nor have they added to the cumulative stats...btw, everything is there in pitch by pitch...

[FTMSupport]

Maybe you have not ended the game? The stats are not calculated until the game is over. Go to the scoring screen, and tap Misc -> End Game.

This would not be required if the game ends at the number of innings you have set for the game, and the game is not a tie (i.e. standard rules that would end a game are automatically accounted for).

[gbvanmeter]

it ended on a walk-off single and automatically archived...i went to play, undid the last pitch, re-entered it and it automatically archived, still no stats...

[FTMSupport]

We have never heard of there being no game stats after an archive. If you can do an Options -> Export in iScore and email your customer ID (found on Options screen) to support@iscoresports.com and let us know which game it is, we can take a look at your data.

[gbvanmeter]

okay. exported, emailed you the game directly, then emailed with the game and my id. thanks for your help.

[sasully5986]

I am having the same issue. Dent my stuff in as well.

[kerrik13]

I have had this exact problem just this evening on a game I scored. Is there a fix?

[FTMSupport]

Yes, we found an issue and have updated the Android app to v3.46. Please download from Android Marketplace.

[kerrik13]

Thanks so much!!!

[mhslisa]

I am having the same problem on my iphone. Is there any fix?