Player cards

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shootinhenry
Posts: 2
Joined: Mon Apr 09, 2012 12:32 pm

Player cards

Post by shootinhenry » Mon Apr 09, 2012 12:37 pm

My palyer cards updated after the first game I scored but have not updated after the last two games. What am I doing wrong?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Player cards

Post by FTMSupport » Mon Apr 09, 2012 1:04 pm

The most likely cause of this is creating new players instead of re-using existing players. Go to League Manager and make sure the "All" leagues is checked, then go to Player Manager and see if you see the same player listed twice. You can use the Merge option to combine the players back into a single player.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
shootinhenry
Posts: 2
Joined: Mon Apr 09, 2012 12:32 pm

Re: Player cards

Post by shootinhenry » Wed Apr 11, 2012 9:39 am

I checked and none of my players are repeats. I do have all of the leagues checked but still not getting player card info but for my first game.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Player cards

Post by FTMSupport » Wed Apr 11, 2012 9:41 am

Have you ever deleted a player? If you do an Options -> Export from your device and email us your customer ID and let us know which player/game it is, we can take a look at your data. Send the email to support@iscoresports.com.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Kpavell
Posts: 138
Joined: Tue Aug 24, 2010 6:51 pm

Re: Player cards

Post by Kpavell » Wed Apr 11, 2012 11:30 am

I can't get photos to show up on the website roster page for the players. I have added them to the player and exported the database. What am I missing?
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team mom
Posts: 881
Joined: Tue Sep 07, 2010 4:47 am
Location: Atlanta, GA

Re: Player cards

Post by team mom » Wed Apr 11, 2012 11:32 am

Make sure you have your settings on show roster images (under global settings options.)
Team Mom

Check out the new iscore documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Player cards

Post by FTMSupport » Wed Apr 11, 2012 11:33 am

Log in to your Team Website as Admin, go to Settings, and in the 3rd column, there is a setting that says "Roster Images" and you can select "Show" or "Hide".
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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