Game map on team website shows deleted games

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marshall.caldwell
Posts: 39
Joined: Mon May 31, 2010 10:37 pm

Game map on team website shows deleted games

Post by marshall.caldwell » Wed Feb 29, 2012 9:19 pm

If you delete a game, it no longer shows in the game list, but still shows up on the game map on the team website.

Steps to recreate...
Create game
Delete game
Look at game map... Deleted game has pin on map. If you click to view the game, it cannot find it.

Should remove game from map when game is deleted.
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FTMSupport
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Re: Game map on team website shows deleted games

Post by FTMSupport » Wed Feb 29, 2012 9:26 pm

To remove a game from the game map, you should remove it from the iScorecast server. Here is a link describing how to remove games from the iScorecast server:

http://iscoresports.com/baseball/kb/faq ... ecasts.php
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
marshall.caldwell
Posts: 39
Joined: Mon May 31, 2010 10:37 pm

Re: Game map on team website shows deleted games

Post by marshall.caldwell » Wed Feb 29, 2012 9:36 pm

Did that... But they are still showing on the map.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Game map on team website shows deleted games

Post by FTMSupport » Wed Feb 29, 2012 9:40 pm

If you can email us your customer ID (found on Options screen) to support@iscoresports.com and let us know a game which has been deleted from iScorecast that is still showing on the map, we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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SteelCityB
Posts: 78
Joined: Fri Jan 13, 2012 3:41 am

Re: Game map on team website shows deleted games

Post by SteelCityB » Thu Mar 01, 2012 3:24 am

Upon further review ... my Team Website is doing this too. I recently deleted some test games from iScore, exported, AND deleted the Scorecasts. All 5 games are showing up on the Team Website "Game Map" in the same location. The location is about 40 miles southwest of my actual location. The deleted games don't appear anywhere else.

The Google map balloon says "1 of 5 nearby results"; however, you can only view 4 by clicking the Next button.
Clicking the "Watch iScorecast" link brings up the Scorecast of the test game. The Scorecast is not listed in my admin website.


Let me know if you need my info.
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Game map on team website shows deleted games

Post by FTMSupport » Thu Mar 01, 2012 6:26 am

This should now be fixed.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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SteelCityB
Posts: 78
Joined: Fri Jan 13, 2012 3:41 am

Re: Game map on team website shows deleted games

Post by SteelCityB » Thu Mar 01, 2012 7:00 am

Indeed it is :)
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