If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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FDT92
- Posts: 59
- Joined: Mon Apr 19, 2010 4:49 am
- Location: Katy, TX
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by FDT92 » Fri Feb 17, 2012 12:50 pm
Noticed some odd things with the latest version.
Here #15 had batted twice and had a double in the second AB. The scorecard on the side shows it correctly but the "at bat recap" still shows 0 for 1. There were 2 of us with ipads (running the same version) and we both noticed it at the same time.
Scores were different. This was right after doing an undo and rescoring the previous play. Notice this is now the bottom of the 4th and the visiting team scored the 2nd run in the top of the 4th.
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FTMSupport
- Site Admin
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- Joined: Sat Mar 28, 2009 7:25 pm
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by FTMSupport » Fri Feb 17, 2012 2:38 pm
With the score, did it come back to right after a couple more entries (or after the next run scored)? We have a feeling that one is a screen refresh issue having to do with the Undo... if you exited out of scoring and went back in, chances are the scores would show correctly (and probably corrected itself on the next screen refresh).
The "at bat recap" issue is something we will look into.
Thank you.
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FTMSupport
- Site Admin
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- Joined: Sat Mar 28, 2009 7:25 pm
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by FTMSupport » Fri Feb 17, 2012 2:43 pm
Can you do an Options -> Export and email us with your Customer ID (found on Options screen) to
support@iscoresports.com? We would like to take a closer look at the "at bat recap" using your data. Thank you.
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FDT92
- Posts: 59
- Joined: Mon Apr 19, 2010 4:49 am
- Location: Katy, TX
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by FDT92 » Tue Feb 28, 2012 8:41 pm
Same thing happened again today on two different pads at the same time. "at bat recap" being off.
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FTMSupport
- Site Admin
- Posts: 13193
- Joined: Sat Mar 28, 2009 7:25 pm
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by FTMSupport » Tue Feb 28, 2012 9:48 pm
We are checking into this... thank you for reporting that it happened again.
