Email game link not working.

[gingbear]

I'm getting other emails but the game link does not come through

[FTMSupport]

We just updated the Game Link to now come "from" the same email address as the others (DoNotReply@iscoresports.com). Try sending the link again and see if you get it.

[gingbear]

Nope. Still nothing

[FTMSupport]

We just sent game link emails to several different email addresses here as a test, and received them all. You may want to check your SPAM folder and be sure to add "DoNotReply@iscoresports.com" as a "friend" if your email allows it. Or, try sending an email to DoNotReply@iscoresports.com, then try sending yourself the email again. Sometimes by sending an email to an address, it automatically "whitelists" that email address.

[gingbear]

I was able to send it to my husband but not to myself

[FTMSupport]

It sounds like your email provider must be treating the game emails as SPAM for some reason. We would suggest contacting them and finding out how to add an email address to the "white list". For emails coming from iScore products, it would be "DoNotReply@iscoresports.com" that needs to be added.