Shot chart wrong

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J-Man
Posts: 115
Joined: Fri Feb 18, 2011 6:54 pm

Shot chart wrong

Post by J-Man » Sun Dec 11, 2011 7:08 am

I just completed scoring my first game. It all looks pretty good (I still need some work), but I did notice that the shot chart is incorrect. For examples, it shows that one kid was 4/15, when he was actually 8/19?? Another shows as 3/8 when he was actually 1/6?? Any ideas?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Shot chart wrong

Post by FTMSupport » Sun Dec 11, 2011 8:56 am

We have not heard of any issues in this regard, but if you can do an Options -> Export and email us at support@iscoresports.com with your Customer ID and a specific player / game that is not correct, we can take a look. Your customer ID can be found on the Options screen in iScore.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
J-Man
Posts: 115
Joined: Fri Feb 18, 2011 6:54 pm

Re: Shot chart wrong

Post by J-Man » Sun Dec 11, 2011 9:09 am

Exported and email sent... Thanks for your prompt response!
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