New Purchase on Ipad - in order to get on Iphone do I have..

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sculnan
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New Purchase on Ipad - in order to get on Iphone do I have..

Post by sculnan » Mon Nov 07, 2011 12:56 pm

to purchase again?

I assume if I export from my Ipad and import from my Iphone I can share stats?

Do I have to pay for the Iphone app, or will the Itunes Store recognize my Ipad purchase?

Thanks
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team mom
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by team mom » Mon Nov 07, 2011 1:39 pm

The ipad and iphone versions are separate purchases so you will have to purchase again, but you can share data between two devices with the data share option. (This assumes you correctly purchsed the ipad version for iphone. Some users incorrectly purchase the iphone version for their ipad and then wonder why they do not get all the cool features that come with the ipad version - the ability to utilize more screen space primarily.) the iphone version will work on the ipad, but you definitely will want the ipad version. The ipad version will not work on the iphone.
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OhioTex
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by OhioTex » Thu Nov 10, 2011 8:18 pm

Team mom is spot on!

One point of clarification, to share data... Use options > data share to bring in data (not option import).
tony2360
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by tony2360 » Mon Dec 05, 2011 8:21 pm

If i bought the Ipad version why I cannot see this app in the Icloud so I can download it into my 2nd Ipad?
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FTMSupport
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by FTMSupport » Mon Dec 05, 2011 9:59 pm

As long as both your iPads are on the same iTunes account, you should be able to install on multiple devices. If this is not working, it would be something you should speak with Apple about as all iOS apps work this way. You can install on all devices that are on the same iTunes account.

If the devices are on different iTunes accounts, then Apple does not allow installing the same app on those devices with a single purchase.
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tony2360
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by tony2360 » Tue Dec 06, 2011 6:46 am

I do mot know about itunes account, what I was told by Apple is, I had to have the same Apple Id for the Icloud, which I have and I can download all my apps that were in the first Ipad but this one because it does not appear under the App Store, Purchased Tab and "Not in this Ipad list tab.
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FTMSupport
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by FTMSupport » Tue Dec 06, 2011 7:50 am

Only Apple controls the purchase process. We do not have access to any of that information. This is something that will have to be addressed with Apple. Sorry we can not be of more help.
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tony2360
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by tony2360 » Fri Dec 09, 2011 1:06 pm

Well I just found out that the app appears under the iPhone apps in iTunes and not under iPads apps, why? That explains it is not appearing under not in this iPad tab list, but the fact is that I purchased the iPad version no the iPhone version. When I do a search in app store for iscore, the only one displayed is the one for the iPad, there is none for the iPhone and besides that before purchasing I made sure by clicking on the iscore icon to see details it
said it is compatible with ipas, so the only iscore app displayed with the search was under the iPad section.
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FTMSupport
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by FTMSupport » Fri Dec 09, 2011 1:16 pm

The iPhone version IS compatible with iPad... it runs in compatibility mode just like any iPhone application does. The iPad version does not run on the iPhone. It is iPad only.

Only the iPad version supports Landscape orientation. If you are saying you purchased the version called "ESPN iScore Baseball Scorekeeper for iPad" and Apple installed a different version, then Apple should be able to fix that. We have no control at all of the purchase process however.

Here is a link to Apple's iTunes purchase support where you can let Apple know that they sent you a version that is different than the one you purchased:

http://www.apple.com/support/itunes/contact/

As an fyi... we have never heard of Apple delivering a product other than the one that was purchased, so please let us know if they say that did in fact happen.
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OhioTex
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Re: New Purchase on Ipad - in order to get on Iphone do I have..

Post by OhioTex » Fri Dec 09, 2011 6:49 pm

Take iCloud out of the picture.. Pre iCloud process still Works

On your first iPad.. Please confirm you have the iPad version ( works in landscape) not the iPhone version runing in 2x mode

If you have ipad version, then on 2nd iPad, go to app store, and download iPad version using the same id used to purchase the first Time, and you will be NOT (updated) charged..that is they way it worked Pre iCloud and should still work..
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