Unsuccessful email

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LCB4FSU
Posts: 6
Joined: Thu Nov 04, 2010 4:37 pm

Unsuccessful email

Post by LCB4FSU » Sat Oct 22, 2011 6:42 pm

I scored two games today - the first one's stats emailed without a problem - I have attempted to email the second game's stats more than 15 times over the past 3 hours (with a strong signal). My email and Internet are both working on my iPad but emailing the stats has been unsuccessful - does anyone know what the problem could be?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Unsuccessful email

Post by FTMSupport » Sat Oct 22, 2011 7:00 pm

If you can do an Options -> Export from your device and email us at support@iscoresports.com with your Customer ID (found on Options screen) and which game you are trying to email, we can take a look at your data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Stadtusquo
Posts: 103
Joined: Thu Jul 30, 2009 5:02 am

Re: Unsuccessful email

Post by Stadtusquo » Sun Oct 23, 2011 6:56 pm

I recently had this issue, only to find out I DID NOT "END the GAME". Make sure you hit "End Game". Otherwise, you cannot send the email.

Stadtusquo
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