ipod data

We will try and answer Questions in this forum. If you are having any issues with iScore Baseball, this is probably the best place to start. You can also search historical posts here.
Post Reply
OAR
Posts: 32
Joined: Sun Jul 11, 2010 11:12 am

ipod data

Post by OAR » Sun Aug 21, 2011 8:29 am

I previously created an Admin Website and exported all of the data (over 2 yrs worth) to the site. Since then, the itouch was recently updated by my kid and all of the data was removed including (I think) the original admin website password. I was looking to retrieve the exported data. It appears that a new Admin Website was created because of the update with new password. How do we retrieve the originally exported data? Is it possible that there may be two admin websites now with the same ID?
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: ipod data

Post by FTMSupport » Sun Aug 21, 2011 10:18 am

There would not be two Admin Websites with the same ID, but as long as you have not exported more than 3 times, we should have a backup of your data and should be able to recover it for you. Just send us an email to support@iscoresports.com with your Customer ID (found on Options screen), and let us know you are trying to recover your last Export, and we will see what exists in your account.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
OAR
Posts: 32
Joined: Sun Jul 11, 2010 11:12 am

Re: ipod data

Post by OAR » Wed Sep 07, 2011 11:49 am

FTMSupport wrote:There would not be two Admin Websites with the same ID, but as long as you have not exported more than 3 times, we should have a backup of your data and should be able to recover it for you. Just send us an email to support@iscoresports.com with your Customer ID (found on Options screen), and let us know you are trying to recover your last Export, and we will see what exists in your account.

thanks; just sent you the info.
Post Reply