Changing Game Name Posting to Website

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lcanavero
Posts: 3
Joined: Mon Sep 20, 2010 12:06 pm

Changing Game Name Posting to Website

Post by lcanavero » Mon Jul 25, 2011 12:38 pm

Hi, I scored a game using our 'old' team name and then did a sync to the server. This posted stats under our old team page. I went in and updated the team name under the Game Info section of each game, executed a new sync but the stats are not showing up on the 'new' team site. I would like to keep the new team's stats on their site, how can I do this? Thank you for your feedback.
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OhioTex
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Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Changing Game Name Posting to Website

Post by OhioTex » Mon Jul 25, 2011 12:53 pm

Your games need to include the team you used to purchase the team site..

Teams are assigned an underlying unigue team ID by the program when you create the team. Renaming the human readable name does not change the team Id. When you purchase a team site, the team site is "paired" with a specific team and the underlying team Id.
lcanavero
Posts: 3
Joined: Mon Sep 20, 2010 12:06 pm

Re: Changing Game Name Posting to Website

Post by lcanavero » Mon Jul 25, 2011 12:55 pm

I suspected as much. Can they edit the DB to modify the ID? I purchased sites for both teams but now I have the new team showing up under the old team's site.....
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FTMSupport
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Re: Changing Game Name Posting to Website

Post by FTMSupport » Mon Jul 25, 2011 1:09 pm

We can change your team website to point to a different team on your device, but an individual game that was scored can not be changed from one team to another team.
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OhioTex
Posts: 5501
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Location: Columbus OH

Re: Changing Game Name Posting to Website

Post by OhioTex » Mon Jul 25, 2011 1:19 pm

You may be in a pickle for the game you score with the old team name.

The standard solve is to rescore the game with the right team name.. (sorry)
(but if you Use the score card and iscorecast from the original game, re scoreing should go pretty fast..)

Alternatively if you have access to a second device, you can try a "workaround" .. I think you can data share the game from device 1 to device 2. Then delete game on device one. Then data share the game back from device 2 to device 1. In tmap return data sharing, you should be able to map the team to correct team. ( I have not tested this, but think it could work).

Be sure and export before you delete any games, then if something goes wrong you have a backup on server

Any chance you have a second device?
lcanavero
Posts: 3
Joined: Mon Sep 20, 2010 12:06 pm

Re: Changing Game Name Posting to Website

Post by lcanavero » Mon Jul 25, 2011 6:53 pm

Thanks for the quick response. I do have another device.. I'll try to share the game with iPad #2 and see how that goes! Thanks again.
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