@crosswind..From what you have said, you exported data from your phone and tried to data share to your tablet. Now you can't find the data on your phone. Is this correct?
Just so everyone is clear, exporting data (Tap 'Options' then tap 'Export') does not remove anything from that device. All of the games, teams, leagues and players should still be there. If you can not find them, try going into league manager and making sure the ALL league is turned on. The only way anything should be missing from the original device is if you manually deleted each game, etc....
Good luck.
i need to get export data back
Re: i need to get export data back
Check out the iScore documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Re: i need to get export data back
PetroGuy,
yes that is correct. I checked the league manager and it is on, but can not see any of the first 20 games or teams. i know that I did not deleted each game.
Thanks for you help.
yes that is correct. I checked the league manager and it is on, but can not see any of the first 20 games or teams. i know that I did not deleted each game.
Thanks for you help.
Re: i need to get export data back
Let me be sure we are talking about the same thing. On the phone (not the tablet) you should go to League Manager. Scroll until you find the league named 'All'. Look for a check mark to the right of it. If it is not checked, just touch that line until a check mark appears. Once you are positive there is a check mark next to the league named 'All', then go back to game manager and look for the games. let us know what you find after you have done this and we can help troubleshoot some more.
Note: If there is not a league named 'All' in League Manager, then it has probably been renamed accidentally. Do not try to create another league named 'All. This will not work the same way as the original.
Note: If there is not a league named 'All' in League Manager, then it has probably been renamed accidentally. Do not try to create another league named 'All. This will not work the same way as the original.
Check out the iScore documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Re: i need to get export data back
Petro guy's extended suggestion is spot on. "check ALL LEAGUE"
If on your phone, after you make sure there is a check mark next to "ALL" league in league manager,
.. and the missing games and still not in game manager, then I would suggest you log onto the admin site for each device and review the game tab, and let us what games are on/ and what are not on what device.
Sign on to both your my.iscorecentral.com admin web sites ( yes you have one for each device) using the unigue Device id and password found under Options> Admin web site, on your devices
When you log on to the admin site, go to the team tab, and report back the number of games found there for Phone and then the number for Tablet.
You may want to list them specifically if number is manageable so we can be very descriptive in trouble shooting with you (ie we can not see your database)
If on your phone, after you make sure there is a check mark next to "ALL" league in league manager,
.. and the missing games and still not in game manager, then I would suggest you log onto the admin site for each device and review the game tab, and let us what games are on/ and what are not on what device.
Sign on to both your my.iscorecentral.com admin web sites ( yes you have one for each device) using the unigue Device id and password found under Options> Admin web site, on your devices
When you log on to the admin site, go to the team tab, and report back the number of games found there for Phone and then the number for Tablet.
You may want to list them specifically if number is manageable so we can be very descriptive in trouble shooting with you (ie we can not see your database)
Re: i need to get export data back
I made sure that i have a check next to the "all " league in league manager.
The admim site has the 3 team from when i last exported from my phone "user id uu6yzwe57".
the admin site for the table "user id 3th9y4drcu" has no team listed.
when i did an import on table tonight i see some of the team but not game data list in GAME MANAGER.
The admim site has the 3 team from when i last exported from my phone "user id uu6yzwe57".
the admin site for the table "user id 3th9y4drcu" has no team listed.
when i did an import on table tonight i see some of the team but not game data list in GAME MANAGER.
Re: i need to get export data back
my mistake, on admin site, i meant to say, look on the game tabs, and tell us the number of games (but the team number helps too , since your initial post said you expected to see about 20 teams on your phone and and now only seeing 3.
device phone "user id uu6yzwe57". is not correct,. it needs to be ten digits.
On phone, Sounds like you have less than you expected, so STOP EXPORTING your phone data base, email support@iscoresports.com . ask them to review the archive of your data stored on their server, they can look back a few versions and see if they see a massive change in game numbers. Please give them the device id..
On tablet, to get data from your phone to your tablet, you do not want to option>import, you want to option > data share as mentioned before. DO NOT IMPORT unless you want to overright your database on the tablet.
as previously stated
On tablet, option >data share> get from web data base, enter phone device Id and password. You should see any games not already on the tablet. Follow on screen prompts
device phone "user id uu6yzwe57". is not correct,. it needs to be ten digits.
On phone, Sounds like you have less than you expected, so STOP EXPORTING your phone data base, email support@iscoresports.com . ask them to review the archive of your data stored on their server, they can look back a few versions and see if they see a massive change in game numbers. Please give them the device id..
On tablet, to get data from your phone to your tablet, you do not want to option>import, you want to option > data share as mentioned before. DO NOT IMPORT unless you want to overright your database on the tablet.
as previously stated
On tablet, option >data share> get from web data base, enter phone device Id and password. You should see any games not already on the tablet. Follow on screen prompts