Game Location

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ixamnis
Posts: 302
Joined: Thu May 26, 2011 5:17 pm

Game Location

Post by ixamnis » Mon Jun 06, 2011 6:15 pm

I didn't have my GPS on when scoring games this past week. On the Admin website I can use the Google map to put in the location of the game, but it won't save!
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Game Location

Post by FTMSupport » Mon Jun 06, 2011 6:39 pm

If you email us your customer ID, and which game you are trying to set the location of, we can take a look. Send email to support@iscoresports.com.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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ixamnis
Posts: 302
Joined: Thu May 26, 2011 5:17 pm

Re: Game Location

Post by ixamnis » Wed Jun 08, 2011 6:54 am

Just wanted to report this issue was solved by FTM support. Took us a while but they determined that using an apostrophe in our team name was the ulitimate issue. But also that I hadn't Synched the iScorcast after the games. So I did what I needed to do and they did what they needed to so the apostrophe thing could work and the problem was solved. Very impressed with the persistance of support and handling of the problem.
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