Somehow my team got erased from the league I established.

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joep11
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Joined: Sun May 22, 2011 11:13 am

Somehow my team got erased from the league I established.

Post by joep11 » Sun May 22, 2011 11:24 am

I set up the team again including players and did a recalculation but the team stats sheet has no stats. The individual game stats are there in the game manager but they won't repopulate in the team stats page. What can I do?
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FTMSupport
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Re: Somehow my team got erased from the league I established.

Post by FTMSupport » Sun May 22, 2011 11:50 am

Did you delete the first team? The teams can't just disappear without deleting them. If you did not delete the team, then it is probably hidden because of leagues. Try going to League Manager, and make sure there is a checkmark next to the "All" league. Then go back to Team Manager and see if you see your team (you may now see two of the same team name if you recreated the team again).

Creating a second team with the same name would still be a second team, so any games scored with the original team would not show stats with the new team you created.

If you are seeing two teams with the same name in Team Manager after showing the "All" league, you can use the Merge function on the Team listing to merge the teams back into one.
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joep11
Posts: 5
Joined: Sun May 22, 2011 11:13 am

Re: Somehow my team got erased from the league I established.

Post by joep11 » Sun May 22, 2011 12:29 pm

Thanks. I was able to see my original team in ALL. However when I try to merge it says I cannot do so because it is the same team name.
One last question that started my problem is that I added 2 players to this team that were new for the last games played. One of them I can get complete stats in the Team Stats section. The other does not come up at all in that section even after I do a recalculation. In the actual game summaries his stats are there. Any ideas?
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FTMSupport
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Re: Somehow my team got erased from the league I established.

Post by FTMSupport » Sun May 22, 2011 5:24 pm

Players only show up in Team Stats if they are on the team roster. Make sure the player is on the Roster when you go to Team Manager and select the team.

In order to merge, you have to select one team on the left, and another team on the right.
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joep11
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Joined: Sun May 22, 2011 11:13 am

Re: Somehow my team got erased from the league I established.

Post by joep11 » Sun May 22, 2011 6:26 pm

As a follow up is there anyway of getting those game stats into the team stats section after the fact for that player. I am not sure what happened as I added his name to the roster prior to the game along with the other player but only the other player's stats accumulated. In fact the player card does show his stats and hit trends but doesn't come out in the summary. Is there possibly a limit on how many players stats show up on the season stat page?
danmcc
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Re: Somehow my team got erased from the league I established.

Post by danmcc » Sun May 22, 2011 6:48 pm

Do you perhaps have more than one instance of the same player? Check to see if you do and if so merge the multiple players, that should cumulate your stats.
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FTMSupport
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Re: Somehow my team got erased from the league I established.

Post by FTMSupport » Sun May 22, 2011 7:42 pm

There is no limit to the number of players showing up. If you scored the game with another player in the spot, you can still go in and sub this new player into the game in the right spot and the stats will be updated accordingly. To do this, select Game Manager, select the Game, select Pitch by Pitch, tap the Game Starts event, and tap Edit next to "Starting Lineup". Add this player to the team lineup in the appropriate spot (being sure to remove whatever player is there now). If the player was ever subbed in during the game, make sure to go to those spots in the game and sub in this player instead.

All stats will automatically be updated when you do this.
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http://iscoresports.com/baseball/training.php#docs
joep11
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Joined: Sun May 22, 2011 11:13 am

Re: Somehow my team got erased from the league I established.

Post by joep11 » Mon May 23, 2011 7:39 am

Thanks. I actually had the same player 3 times on the roster sheet for some reason. Once I merged everything is fine.
I do have another question sorry. Some of the players on the roster did not have a number at the beginning of the season. They do now but when I went in to the roster to edit, the new number takes there but does not appear on the team stats sheet. It still shows the old number there. Is it possible to update this.
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FTMSupport
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Re: Somehow my team got erased from the league I established.

Post by FTMSupport » Mon May 23, 2011 8:43 am

You would have to go to the games in Game Manager, select Pitch by Pitch, tap the "Game Starts" event, tap "Edit" next to Starting Lineup, and edit the Jersey Numbers there for the games that have the wrong numbers. It is possible that player's numbers can change from game to game, so we keep the jersey number along with the game data. When reporting on cumulative stats, we only show one jersey number per player --- the first one that was found for the player.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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