Tweets not going out

gochargers22 · Post by **gochargers22** » Tue Apr 19, 2011 2:07 pm

I checked the phone and twittercast is set to on and the test works fine. I tried to send a tweet from inside our last game but it is not showing up on twitter. The tweet word shows up on the screen but nothing is sent. I even turned the twittercast off and then back on again and still nothing.

Post by **FTMSupport** » Tue Apr 19, 2011 2:17 pm

We just did a full test on another device here with an Android Thunderbolt, and it worked.

On the Options screen, the "On | Off" selector should have On in Orange. Is that what you see on your device?

If you can email us at support@iscoresports.com, we can try and help further. If you can do an Options->Export from your device, and email us your customer ID (found on the Options screen), and let us know which game you are trying to send a Tweet from, we can try from our device here and see if it is able to send a tweet with your data.

Just to be sure, are you on the latest version of iScore? Currently v3.17.171 on the Title screen.

gochargers22 · Post by **gochargers22** » Wed Apr 20, 2011 3:55 am

I sent an email last night to the address above.

Post by **FTMSupport** » Wed Apr 20, 2011 8:30 am

OK, we are looking into this. Thank you.

gochargers22 · Post by **gochargers22** » Fri Apr 22, 2011 3:57 am

Just curious where you guys are at on our twitter issue? Did you receive the email? Thanks. I have also setup our second phone but was not able to send a tweet from it yet. I will post how it went later today.

Post by **FTMSupport** » Fri Apr 22, 2011 7:44 am

We have your email, but have not been able to reproduce the issue. Tweets are going out fine from Android devices for us. We will respond to your email when we have tried every possible scenario.

gochargers22 · Post by **gochargers22** » Fri Apr 22, 2011 11:43 am

Thanks for your work!

gochargers22 · Post by **gochargers22** » Mon May 16, 2011 4:21 am

Did you guys find something on this issue? Our Twittercast began working on Saturday. Just curious if it was something you guys released in your last update. Thanks again!

Post by **FTMSupport** » Mon May 16, 2011 9:06 am

No, nothing has changed yet in regard to Twitter.

gochargers22 · Post by **gochargers22** » Wed May 18, 2011 10:40 am

I guess not...none were sent out last night during our game. Thanks.

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