Unable to update my.iscorecentral.com

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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djandyo
Posts: 49
Joined: Sat Apr 04, 2009 5:49 pm

Unable to update my.iscorecentral.com

Post by djandyo » Tue Mar 15, 2011 6:09 am

I have tried several times to export my database to my.iscorecentral.com. My iphone registers a successful export but it is not showing on website. Any ideas? Thanks guys!
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Unable to update my.iscorecentral.com

Post by OhioTex » Tue Mar 15, 2011 7:01 am

My.iscorecentral.com (aka the admin site) is device specific, (unique customer id ) if you have multiple devices, be sure signing onto the correct one ( have made that mistake before)

What specificaly is not being updated, a team or a game or iscorecast? ( iscorecasts are posted by iscorecast sync, not export)

Try clearing browser cache ( less likely cause, but could be)

Let us know and we can try more..
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djandyo
Posts: 49
Joined: Sat Apr 04, 2009 5:49 pm

Re: Unable to update my.iscorecentral.com

Post by djandyo » Tue Mar 15, 2011 7:39 am

I got a new iphone over the winter, so that could possibly be it. How do i make that adjustment? Iscorecast is getting my games, but my.iscorecentral isnt showing the new teams I have recently created and games. It also isnt giving me the "optimize" button. I did notice I have a new ID number...
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Unable to update my.iscorecentral.com

Post by FTMSupport » Tue Mar 15, 2011 8:16 am

You have to log in to my.iscorecentral.com using the Customer ID found on the Options->Admin Website on your device. A new device will show a new Customer ID there.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
PetroGuy
Posts: 569
Joined: Thu May 06, 2010 12:43 pm
Location: Oklahoma City, OK

Re: Unable to update my.iscorecentral.com

Post by PetroGuy » Tue Mar 15, 2011 8:17 am

Go to 'Options' | 'Admin Website' in iScore on your device and note the device ID and password. Go to the Admin page and log in using the device ID and password you noted earlier. Let us know if you are still missing the games you scored on that device.
Check out the iScore documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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djandyo
Posts: 49
Joined: Sat Apr 04, 2009 5:49 pm

Re: Unable to update my.iscorecentral.com

Post by djandyo » Tue Mar 15, 2011 8:40 am

I am good to go now! Thanks guys. Brain fart, I was loggin into my.iscorecentral.com with an old email rather than using my user id. DUH. Thanks everyone!
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