Deleted Game Showing up in Data Sharing

[J-Man]

I'm not sure if this is supposed to work this way or not, but I had a game setup on my iPad, then deleted it. However, when I go to data share from my iPhone, this Deleted game was brought over.

[OhioTex]

Partial Visibility of deleted games is a known bug for which FTM is working on a fix for iOS

Posted elsewhere on forum..

With the 3.0 release, when you delete games, we now mark them with a flag saying they are deleted instead of actually deleting the data. This allows us to recover games if people delete them by mistake. Unfortunately we have an issue where these games marked as deleted are still being included in stats in some cases.

We have this fixed, and it will be included in the next update, but there are a couple more things we still want to add before submitting to Apple. We have come up with a workaround for now that actually adds a nice little feature.

If you do an Options->Export from your device, then log in to the Admin Website (Options->Admin Website on your device will tell you how), and go to the Tuneup tab, we now show several statistics about your data (size of database, # of teams, # of players, etc). If you use the Optimize option from there, the server will remove the games that have been marked as deleted and also free up all space that iScore no longer needs to keep. This can save quite a bit of space, and it also fixes the statistics issues for the deleted games. After running optimize, do an Options->Import to get the data back to your device.

[J-Man]

Ok, cool! Thanks!

[J-Man]

When I go to Options->Admin Website, it just gives me the option to change password??

[danmcc]

Go to the URL shown, you will be prompted for the user ID and password. The URL in options is not a hyper link.

[OhioTex]

FTM.. The idea that the URL would be a hyperlink has come up before..if that is technically possible can you toss that on the wish list pile...

[FTMSupport]

Are people actually logging in to the Admin Website from a device? It kind of seems to defeat the purpose to do that. If you are going to be using your device, you would just do things in iScore itself.

[OhioTex]

I think it is that we direct them there (options > admin site) to find the URL.. And then they have to manually type it into a browser.. If they use their device to access the web then a link would be handy.. Not a top priority, but we have seen that presumption a few times on the forum before..." All I see is change password" .. Totally miss the URL link.. Maybe a font size issue too..

[J-Man]

FYI: No, I saw the link...but, I didn't understand that "...will tell you how" (from a post above) meant that I had to go to that website. I thought either I'd see instructions (like: "go to this website"), or Options->Admin Website would actually be a page in the app itself that would allow me to push a button to "Optimize", for example. I see now that the idea was that I needed to go to Options->Admin Website to find the URL and the information to log into that URL, correct?

[FTMSupport]

That is correct... we will be sure to state things more clearly when telling people how to get to the Admin website, and possibly revisit the information displayed on the Admin Website screen in iScore as well. Thank you.