I want to delete games on my.iscorecentral.com - Baseball

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skench
Posts: 1
Joined: Tue Mar 01, 2011 10:38 am

I want to delete games on my.iscorecentral.com - Baseball

Post by skench » Tue Mar 01, 2011 10:45 am

How do I delete the preseason games? I have tried to delete the league via the iPhone app, export, etc, but they still show up on the website. I want them gone or at least not included in the actual season stats.
danmcc
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Joined: Thu Oct 22, 2009 5:43 am
Location: Charlotte, NC

Re: I want to delete games on my.iscorecentral.com - Baseball

Post by danmcc » Tue Mar 01, 2011 11:01 am

They should delete but you can assign the games to a league I.e. Exhibition, then uncheck that league for your team in team manager. Export, then they should be gone. The website only pulls games from the leagues you choose for you team and games assigned to that league.
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OhioTex
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Location: Columbus OH

Re: I want to delete games on my.iscorecentral.com - Baseball

Post by OhioTex » Tue Mar 01, 2011 6:02 pm

Sketch..

Please clarify, team web site or admin web site.. Or iscorecastcentral game menu..

You need to delete the game ....under game manager, select your game, then iPhone click the trash can icon, android user use the menu.
RockRocks787
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Joined: Sun Sep 05, 2010 5:49 am

Re: I want to delete games on my.iscorecentral.com - Baseball

Post by RockRocks787 » Thu Mar 03, 2011 9:34 am

I am having a similar issue. I deleted a game on iscore and iscorecast, but the game is still showing up on my website. It is also showing up on my admin page. I can't figure out how to get rid of it. I checked the league settings and the game is completely gone from iscore but is still on the website.
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OhioTex
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Location: Columbus OH

Re: I want to delete games on my.iscorecentral.com - Baseball

Post by OhioTex » Thu Mar 03, 2011 9:44 am

Sounds like you have not done an Options> Export since you removed the game from your device.

That should update the Team Website .and tell it to remove the game, if it is now removed from your device.
RockRocks787
Posts: 55
Joined: Sun Sep 05, 2010 5:49 am

Re: I want to delete games on my.iscorecentral.com - Baseball

Post by RockRocks787 » Thu Mar 03, 2011 9:48 am

Tried it twice. Didn't do a thing.
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FTMSupport
Site Admin
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Re: I want to delete games on my.iscorecentral.com - Baseball

Post by FTMSupport » Thu Mar 03, 2011 10:11 am

If you email us at support@iscorecentral.com with your customer ID, we can look at your data. There are a few things going on here:

1. For http://my.iscorecentral.com" onclick="window.open(this.href);return false; (Admin Website), there are two separate tabs - the "Scorecasts" tab and the "Games" tab.

The Scorecasts tab lists any games you have sent to the servers with "iScorecast". There is an option to delete these right on the list. This will delete them from the iScorecast server --- this is separate from the device itself.

The Games tab lists all games from your device. On the Admin Website, they will be listed regardless of League settings. The Admin Website is just meant as an Administrative page, and lists data from your device. It is not meant to categorize into leagues, etc.

2. There are also Team Websites. If you have Team Website, then you can filter games by League, and they will not appear when you have selected a league the game is not in, but it would not actually be deleted.

In either case, the way to actually remove a game (as opposed to an iScorecast) is to delete it from your device, then do an Options->Export to update the server.
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