Two teams same administrator = can't log in to one

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boracay
Posts: 42
Joined: Sun Oct 24, 2010 7:49 pm

Two teams same administrator = can't log in to one

Post by boracay » Tue Nov 02, 2010 5:18 am

I had to teams registered in my i-phone. First question is - the password for both will be the same as they are both registered in just one iphone right? Secondly, the site for the first team I created is still working fine as in I can still login as administrator and edit the site, etc. However, i can't do the same for the newer site as the password is requested whne I click on settings and when I type it there is no error message returned but the pages still could not be edited. Help please!
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Two teams same administrator = can't log in to one

Post by OhioTex » Tue Nov 02, 2010 5:30 am

You are correct the master 'admin' password for your purchased team web sites will be the same for all teams associated with your hand held device. Not sure why you are having log in problems, Sometimes the cause is inadvertently haveing the same password for guest and admin. Regardless of how the web site gets confused..here is what i suggest you try..

On your device in iscore, go to options, admin web site, change password...reset passowrd to somethimg you know you have not used before... Once done, go to each of your team web sites and log in as admin with the new password, it should work...

You may want to check the guest password on each site and see if it was set to the previous admin password to see if that was the cause.
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