Opening "Hit Charts" via Team Site - issues

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
Stadtusquo
Posts: 103
Joined: Thu Jul 30, 2009 5:02 am

Opening "Hit Charts" via Team Site - issues

Post by Stadtusquo » Mon Oct 18, 2010 1:49 pm

I noticed when I "click" on Hit Charts, via Our Team website, it creates a file as a scorecard.php, instead of a scorecard.pdf? My MAC opens the pdf easy, but I can't seem to open the php? Do I have a setting wrong on my device? I would prefer all to be pdf.

Stadtusquo
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Opening "Hit Charts" via Team Site - issues

Post by FTMSupport » Mon Oct 18, 2010 2:32 pm

The output file is always a PDF. We use a php file to generate the PDF. We have never seen an issue with the Hit Locations not opening when clicking the Hit Locations link on a team website. We just reconfirmed by doing it with both Safari and Firefox on a Mac. With Safari, it opened right in the frame. With Firefox, it opened it as a new window, but the file did open fine.

Are you using a different browser or trying to do something other than just clicking the link?
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Stadtusquo
Posts: 103
Joined: Thu Jul 30, 2009 5:02 am

Re: Opening "Hit Charts" via Team Site - issues

Post by Stadtusquo » Mon Oct 18, 2010 2:43 pm

Using Firefox on my MAC.....
SORRY, I was mistaken, it is NOT while clicking on "Hit Charts" it is below:

While in Team Website, I click on a GAME, then click on SCORECARD... Firefox downloads it as a.php and not a .pdf??? It may be something within my settings, but I never changed anything. Any help?
.... and thanks for the ALWAYS quick response, you guys are the best!
Stadtusquo
Posts: 103
Joined: Thu Jul 30, 2009 5:02 am

Re: Opening "Hit Charts" via Team Site - issues

Post by Stadtusquo » Mon Oct 18, 2010 2:49 pm

I just tried it using my Safari browser and it opened up perfectly, but not with Firefox. I prefer Firefox, but that is just me.... though I do not know why it would be different? The Firefox downloads it to my download folder, automatically, and I go to the file which is labeled: scorecard.php
which my computer cannot open. It tries to make me download Opera??? Ugh

Stadtusquo
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Opening "Hit Charts" via Team Site - issues

Post by FTMSupport » Mon Oct 18, 2010 3:02 pm

It sounds like the Adobe PDF viewer may not be registered correctly with Firefox. You may want to reinstall the Adobe PDF viewer on your machine and it should update Firefox.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Post Reply